Get Exceptional
June 6th, 2008
Exceptional is a product I've been thinking about for some time, so it is really exciting for me to say "Hey, it's almost ready for Beta" so if you would like to try it out, please go ahead and sign up. What is it? It's a combination of a hosted service and a rails plugin, every time an error happens in your production application the plugin tells us about it. We're then able to;
- Notify you when "shit happens"
- Not overdo the notifications
- Allow you to choose from many different forms of notification (email, sms, twitter, im etc.)
- Comment on errors to interact with the production support team e.g. "I'm working on it..."
- Provide meaningful descriptions for errors that can be displayed directly to the user
- Allow users to send in extra detail about what happened, right when the error occurs
- Automatically communicate with users when an error they experienced is resolved
- Integrate with workflow tools like trac, lighthouse and fogbugz
All of this and more coming soon, if you have any questions or feedback I'd love to hear it.
June 7th, 2008 at 07:50 AM
Hey Dave,
This looks like a really great idea. If this was my app I'd be seriously excited about it (I bet you are).
Looking forward to taking a proper look at it to see what it can do and I'll give as much feedback as I can on it when the time comes.
Nice one.